Last Updated: [Insert Date]
Welcome to Baseball Equipment Shop (“we,” “us,” or “our”). As former players and coaches ourselves, we understand the importance of trust when purchasing baseball and softball equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website baseballgearssport.com.
1. Information We Collect
We collect information that helps us provide you with the best gear and smoothest checkout experience:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make purchases of bats, gloves, or other equipment.
- Transaction Data: Purchase history, products viewed, and payment method details (though full card numbers are never stored).
- Technical Data: IP address, browser type, device information, and browsing behavior on our site.
- Account Information: If you create an account, we store your login credentials and saved preferences for faster checkout.
2. How We Use Your Information
We use your data with the same care we’d expect for our own gear:
- Process and fulfill your orders for baseball bats, catcher’s gear, and other equipment
- Provide customer support from our team of former players
- Improve our product offerings and website experience
- Detect and prevent fraud (our system includes real-time fraud screening)
- Send transactional emails about your orders
- With consent, send marketing communications about new products like DeMarini bats or Bruce Bolt gloves
3. Data Sharing and Disclosure
We only share your information when necessary:
- Payment Processors: To complete transactions (PayPal, credit card processors)
- Shipping Providers: To deliver your baseball gear worldwide (excluding some Asian regions)
- Legal Requirements: When required by law or to protect our rights
- Service Providers: Companies that help us operate our website (with strict confidentiality agreements)
We never sell your personal information to third parties.
4. Data Storage and Security
We protect your data with the same vigilance we’d want for our own equipment:
- Industry-standard encryption for all transactions
- Payment information is never stored on our servers
- Secure servers located in the United States
- Regular security audits of our systems
- Limited employee access to personal data
5. Your Rights
You have control over your information:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing emails
- Account: Manage your preferences through your account settings
6. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience:
- Essential Cookies: Required for the website to function (e.g., shopping cart)
- Performance Cookies: Help us improve our site (e.g., analytics)
- Marketing Cookies: With consent, to show relevant ads for baseball equipment
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we ship globally (excluding some Asian regions), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.
8. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this policy occasionally. Significant changes will be communicated through our website or email.
10. Contact Us
For privacy-related questions or to exercise your rights, contact our player-support team:
Email: [email protected]
Mail: Baseball Equipment Shop, 46710 Crawford Street, Fremont, CA 94539, USA
Phone: +1 (Fremont warehouse number)
Now that you know how we protect your information, step up to the plate and shop our professional-grade baseball and softball equipment with confidence!
