FAQ

We stock a wide selection of professional-grade bats from top brands including AXE, DeMarini, Easton, and Dudley. Our inventory includes baseball bats, fastpitch bats, and slowpitch bats to suit every player’s needs. Browse our complete collection under “Baseball Bats” or use our category filters to find your perfect bat.

Absolutely! Player safety is our priority. We offer batter’s elbow guards, leg guards, batting gloves (including premium Bruce Bolt models), and complete catcher’s gear sets. All our protective equipment meets league safety standards.

Our All-Star Fielding Gloves are selected by our team of former players for their superior craftsmanship, break-in time, and game-ready performance. We carry gloves for all positions with various webbing styles to match your playing needs.

All orders are processed within 1-2 business days by our California warehouse team. We offer two shipping options:

• Standard Shipping ($12.95): Delivered via DHL/FedEx in 10-15 days after dispatch
• Free Standard Shipping: Available on orders over $50, delivered via EMS in 15-25 days after dispatch

Yes! We ship worldwide (excluding some Asian and remote regions due to shipping constraints). Our premium carriers ensure your gear arrives safely no matter where you play.

Absolutely! You’ll receive real-time tracking information the moment your gear leaves our facility. Track your package every step of the way until it reaches your field.

We offer a 15-day return policy from the date of delivery. If you’re not completely satisfied with your gear, contact our player-support team at [email protected] to initiate a return. All returned items must be in original, unused condition.

Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error. We inspect every item before shipping to minimize these occurrences.

Once we receive your return, refunds are processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment provider.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience. All transactions are securely processed.

Yes! We use industry-standard encryption to protect all transactions. Your payment information is never stored on our servers.

No, you can checkout as a guest. However, creating an account lets you track orders more easily and saves your information for faster future purchases.